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Y2K and Utilities
The average urban South African interacts with at least 20 computers or microchips a day. In this first part of our special edition, 'In Touch' examines the effect of Y2K on our basic utilities...will the Millennium Bug have an effect on our bare essentials such as water and electricity?

"Water and electricity are something that we take for granted," says 'In Touch' reporter, Pat Pillai (HYPERLINK TO PRESENTER'S PAGE), "In fact, these services have become an integral part of our daily lives, but will these services be Y2K compliant by the first of January in the year 2000? Or will we in fact find ourselves in the dark, home and dry?"

ELECTRICITY
Electric power is distributed in South Africa by Escom, and its mainframe computer systems control the national power grid. We asked Escom how prepared those systems are for the 2000 rollover:

"The probability of a national blackout is actually very remote, given that we have taken the necessary precautions to cover the problem area." says Etienne Theart, Corporate Information Manager of Escom.

" If we do experience a problem, because we are in the middle of our summer, and the December holidays, the demand on our grid would be low, and therefore we would have lots of alternate routes to get around the problem."

But in most cases, power to homes or offices does not come directly off the national grid. The job of local distribution is left to Escom's customers, the local municipal authorities - and that is where we might have a problem...

"We're not just dependent on Escom to get electricity to us, but also our local municipalities, and I understand that a very few of these municipalities are dealing with these problems, even though Escom is, " says Russell Bridger, a Y2K consultant at the Dimension Data Group.

"It can cause total chaos on our network," says Escom's Theart, "because we suddenly lose the load on our network. We are dependent on local municipalities for the efficient working of our grid, and we rely on the efficiency of our customers to accept electricity."

"At this point, we are particularly concerned about local authorities and what they doing about the problem," echoes the National Y2K offices' Mohamed Mahdi, "however, they do have financial constraints, and they don't have the skills to tackle the problem in the manner required, so as a result, we anticipate that there will be disruption at that level, and we trying to contain that as much as possible."

AND WHAT ABOUT WATER?
Firstly, most inland cities need electricity to get water, because it's pumped through pipelines. So how compliant are the systems that control those pipelines?" Says Pat

"If electricity is not available, we cannot pump," says Adam Van BilJon, Systems Manger of Rand Water, "and if chemicals are not available, we cannot purify the water. Regarding water purification, the problem will not be on 0101. It will come afterwards, when the chain is broken of supply of chemicals is broken."

Water billing systems could also go haywire: "In this country, water telemetry systems are not yet compliant," says the Y2K Centre's Mahdi, "we need to make them compliant. The oil refinery plants are not compliant - if those aren't made compliant, we are going to have major problems."

Y2K AND TRANSPORTATION
Electricity, water, oil - in our networked society, each one seems to be interdependent on the other, and if one link in the chain breaks, the entire engine may stop running. For example, to get coal to our power stations, we need trains, and train routes and rail switchers are controlled by computers. Spoornet's Chris Jardine, General Manager of Process & Systems, is confident:

"We will in fact be able to give our customers a guarantee that there will be no delays in service for Spoornet's freight business."

And what about air traffic? Peter Marais is the Divisional Manager of Avionic Services in South Africa:
"In aviation terms, Y2K enjoys a high profile both within South Africa and internationally. Aviation is an international business, and safety of life is of prime importance."

But again, the interconnectedness of things could pose a problem, which bothers the Y2K Centre's Mohamed Mahdi:
"The same cannot be said for the rest of Africa, and we know of airlines that are rescheduling there flights. Some are not flying at all for the first two weeks of January, over certain parts of Africa and Asia."

"I certainly won't be flying," says Desray Clark, Y2K Manager of Abraxas Technologies, "and I think that a lot of airlines will not be flying at the rollover date."

Y2K AND TELECOMMS
But the most fundamental service networking all our utilities together is of course our telecommunications backbone, and that, too, is controlled by computers. Telkom, the country's national telecommunications utility, is confident:

"Telkom has a number of sub-projects," says Paul Pretorius, in charge of Telkom's Y2K Technology Services, "we started initially at the beginning of 1996, and they all have completion dates by the end of this year [1998], except for our digital voice mailing system which has a completion by the middle of 1999."

UTILITIES - LOCAL IS NOT LEKKER
So, as far as our utilities are concerned, although transport and telecommunications seem to be ready for the rollover, they won't be much use without the basics - electricity and water. And here, even though the national suppliers have compliancy programmes on track, they are dependent on local municipal authorities to reach the end-user, and that's where things start falling apart. If serious de-bugging is not done fast at that level, we could well find ourselves seeing in the new millennium high, dry and in the dark.

CONTACTS:
Chris Anderson
Y2K Cinderella Project
Tel: +27 11 315-6619
E-mail: slug@fast.co.za
Website: http://www.cinderella.co.za/

JE (Etienne) Theart
Corporate Information Manager, Escom
http://www.escom.co.za
Tel: (+27 11) 800-5216
Fax: (+27 11) 800-5243
E-mail: thearte@escom.co.za

Mohamed Madhi
Chairman & Chief Executive Officer, Y2K National Year 2000, Decision Support Centre.
Tel: (+27 12) 427 8228
Fax: (+27 12) 427 8250
E-mail: madhi@doc.org.za
Website: http://www.y2k.org.co.za/

Adam Van Biljon
Systems Manager, Rand Water
Tel: (+27 11) 682 0475
Fax: (+27 11) 682 0444/0555

Russell Bridger
Y2K Consultant, Systems Programming Limited, (SPL)
The Dimension Data Group
Telephone: (+27 11) 322-2253
E-mail: RussellB@SPL.co.za

Chris Jardine
General Manager, Spoornet
Tel: ( + 27 11) 774-4600
Fax: ( + 27 11) 774 4211
E-mail: chrisj@transnet.co.za

Peter C. Marais
Divisional Manager, Avionic Services
Tel: ( +27 11) 392 -4895
Fax: ( +27 11 ) 392- 3969
E-Mail: peterm@atns.co.za

Desray Clark
Y2K Manager, Abraxas Technologies
Tel: (+27 11) 448 2381
Fax: (+27 11) 448 2380
E-mail: DesrayC@Abraxas.co.za

Paul C Pretorius
Executive, Year 2000, Information Technology Services, Telkom
Tel: (+ 2712) 346 4881
Fax: (+27 12) 311 4609
E-mail: pretorpc@telkom.co.za
Website: http://www.telkom.co.za/year2000/

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